Electricity Supply Corporation of Malawi (ESCOM) Limited
The Electricity Supply Corporation of Malawi (ESCOM) Limited is incorporated under the Companies Act of the Laws of Malawi. Its core business is to procure, transmit and distribute electric power in Malawi as well as manage System Market Operations and Single Buyer in Malawi.
ESCOM is inviting applications from suitably qualified candidates to fill the following vacant positions currently existing in the Optic Fiber Directorate of the Corporation.
Chief Sales and Marketing Officer (1 Position)
Grade: ES5
Location: Blantyre
Supervised by: Director
Purpose of the Job
To drive revenue growth, improve customer experiences, and foster strategic relationships by coordinating commercial objectives with technology improvements and customer needs.
Roles and Responsibilities
- Developing and implementing commercial strategies to meet revenue targets for both enterprise and residential clients.
- Determining new revenue streams, such as value-added services (cloud storage, cybersecurity, lot solutions) or wholesale agreements.
- Analysing industry trends and competition activity to establish OFC as a market leader.
- Managing the sales team ensuring they meet or exceed targets for customer acquisition and retention
- Developing and maintaining stakeholder relationships with significant enterprise clients
- Negotiating lucrative contracts and collaborations with content suppliers, cloud service providers, and OTT platforms.
- Increasing brand visibility through digital marketing, sponsorships, and community engagement.
- Ensuring that the customer experience is seamless, from acquisition to on boarding and ongoing support.
- Identifying co-marketing opportunities with related brands.
- Negotiating peering arrangements performance and lower expenses. to increase network
Attributes and competencies
- Strong grasp of telecom/ISP revenue models, market dynamics, and experience in financial management and budget allocation.
- Proven ability to drive revenue through innovative sales strategies and digital marketing tools like Google Ads and Salesforce.
- Skilled in leading cross-functional and geographically dispersed teams across sales, marketing, and customer service.
- Proficient in using analytics for customer segmentation, churn analysis, and strategic planning
Minimum Qualifications and Experience
- Bachelor’s Degree in either Marketing, Customer Services, Business Administration or Engineering
- 5 Years relevant experience in Marketing or Customer Services
- Registered with CIM
APPLICATION METHOD: Hard Copies in an envelope clearly indicating the position applied for on top.
ATTACHMENTS: Application Letter, Curriculum Vitae with traceable referees and Copies of Certificates
CLOSING DATE: Wednesday, 25th June 2025.
ADDRESSED TO :
Director of Human Resources and Administration,
ESCOM House,
P. O. Box 2047,
Blantyre.
Only candidates possessing accredited Qualifications will be considered for interviews
ESCOM Ltd is an equal opportunity employer