
Old Mutual Limited
Job Description
Business Needs Assessment & Prioritization
- Analyze and triage incoming requests or enhancements based on relevance, urgency, and strategic impact.
- Collaborate with finance and insurance stakeholders to explore and evaluate different solution pathways, balancing constraints (time, cost, risk).
Requirements Elicitation & Documentation
- Conduct workshops with cross‐functional teams (including multiple geographies) to gather comprehensive requirements.
- Document requirements in sufficient detail (e.g., annotated process flows, data relationships, system interaction diagrams, UML diagrams) to guide solution design.
- Maintain strict traceability from initial request through to final deliverable.
Solution Design & Collaboration
- Work with technical teams, solution architects, and other business analysts to define solution approaches (process changes, system modifications, or both).
- Ensure that testing methodologies (user acceptance testing, integration testing, etc.) are aligned with business goals and thoroughly validated before deployment.
Change Readiness & Stakeholder Engagement
- Facilitate change impact analyses and assist business owners with risk mitigation plans.
- Develop or coordinate training materials, user communications, and support plans to ensure a high level of user readiness prior to go‐live.
- Proactively address and manage any anticipated or persistent resistance to change.
- ‐Live Embedment & Continuous Improvement
- Monitor key adoption metrics, gather user feedback, and track performance against business requirements after go‐live.
- Identify process gaps or additional needs that arise in BAU, and propose iterative improvements or follow‐on project work.
- Oversee documentation updates (including release notes, training guides, and knowledge articles) to reflect the final implemented solution.
Governance & Compliance
- Enforce governance throughout the requirements lifecycle and implementation process, ensuring stakeholder sign‐offs and proper storage of documentation.
- Ensure alignment with relevant financial regulations and corporate finance standards, especially in an insurance context.
Experience with finance systems (e.g. ERP, general ledger, planning and budgeting tools, reconciliation systems).
Ability to interpret and translate financial statements and metrics into business and system requirements.
Proven ability to support financial transformation initiatives, including automation, integration, and standardization of financial processes.
Ability to partner effectively with Finance business users, CFOs, and Controllers to gather and prioritize requirements.
Knowledge of financial planning cycles (monthly, quarterly, year-end) and how they impact business requirements.
Familiarity with financial data structures (e.g. chart of accounts, cost centers, journal entries, financial hierarchies).
Exposure to regulatory and compliance requirements relevant to Finance (e.g. IFRS, internal audit controls).
Strong understanding of finance business processes such as Procure-to-Pay (P2P), Record to-Report (R2R), and Order-to-Cash (O2C)
Proficiency in financial reporting and analytics tools (e.g. Power BI, Excel, TM1, Hyperion, SAP Analytics Cloud).
Experience with financial data governance and controls, including change control and auditability.
The role requires agile expertise in business analysis, change readiness, testing execution, and post-go-life support. The successful candidate will facilitate solution design, requirements gathering, stakeholder alignment, and end-to-end implementation across multiple business teams and regions.
Requirements Management | PROJECT AND PROGRAM MANAGEMENT | PROJECT/PROGRAM/PORTFOLIO MANAGEMENT
Identify, elicit, and document project/process requirements, using appropriate modeling technique, if required. Analyze requirements and validate with original users, eliminating confusion. Define the testing scripts and verification criteria to ensure requirements are met. Maintain documentation and traceability throughout project.
Data Collection and Analysis | ANALYTICS AND DATA SCIENCE | DATA SCIENCE
Use data from a wide range of sources to analyze key themes and identify possible impacts on the business.
Database Specifications| INFORMATION TECHNOLOGY/DIGITAL | SOFTWARE DEVELOPMENT AND IMPLEMENTATION
Contribute to the approval process for database specifications to ensure all agreed standards and protocols are followed and data integrity is preserved.
Analysis of “As Is” and “To Be” | INFORMATION TECHNOLOGY/DIGITAL | BUSINESS AND SYSTEMS ANALYSIS
Document “as is” and “to be” processes and describe the changes required to migrate to the “to be” capability to record accurately the change required.
Database Specifications| INFORMATION TECHNOLOGY/DIGITAL | SOFTWARE DEVELOPMENT AND IMPLEMENTATION
Contribute to the approval process for database specifications to ensure all agreed standards and protocols are followed and data integrity is preserved.
Business Requirements Identification | INFORMATION TECHNOLOGY/DIGITAL | BUSINESS AND SYSTEMS ANALYSIS
Collect business requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals.
Feasibility Studies | INFORMATION TECHNOLOGY/DIGITAL | BUSINESS AND SYSTEMS ANALYSIS
Contribute to and support feasibility studies from a technological and organizational perspective, and document findings.
Education
Bachelor Of Business: Information Technology
Closing Date
13 June 2025 , 23:59