Information Communication Technology (ICT) Manager

Malawi Communications Regulatory Authority (MACRA)

The Malawi Communications Regulatory Authority (MACRA) is a statutory body established under the Communications Act (Cap. 68:01 of the Laws of Malawi) to regulate the country’s communications sector. Under the Communications Act of 2016, MACRA is mandated to regulate and monitor the provision of communications services and ensure that, as far as it is practicable, reliable and affordable communications services are provided throughout Malawi.

The Vision of MACRA is Communication Services for a digitally transformed Nation. To fulfil its mandate effectively and efficiently with strategic leadership and management, an opportunity has arisen within MACRA to fill various vacant positions. The positions are highly demanding that require people who have demonstrable capacity to initiate innovations geared at making MACRA a rejuvenated, vibrant and competitive Authority. The following are the details of the vacant positions.

INFORMATION COMMUNICATION AND TECHNOLOGY (ICT) MANAGER (MA 4)

Job Purpose
The Information Communication Technology (ICT) Manager is responsible for effective and efficient planning, supervising, implementing and maintaining the Authority’s ICT needs.

Key Duties and Responsibilities

  1. Design, develop and implement ICT systems for the Authority
  2. Facilitate and promote public-private partnerships (PPP) in IT projects.
  3. Ensure that MACRA’s electronic data is secure, and records are regularly maintained.
  4. Ensure that IT equipment, website and email systems are always in good working condition
  5. Manage, coordinate, and conduct research on IT development projects for MACRA.
  6. Attending Management meetings on matters related to IT development
  7. Recommend innovative and appropriate IT systems to be purchased and used by the Authority
  8. Develop and communicate a performance measurement and monitoring framework for IT services and regularly reports to senior management.

Key Attributes and competencies

The ideal candidate for the position is expected to have the following:

  1. Extensive knowledge of Information Technology Systems in areas of computer hardware, software and programming; computer networking and security
  2. Excellent communication skills iii. Team Player
  3. Analytical and troubleshooting skills
  4. Knowledge in website development and administration
  5. Experience in budget preparation and presentation vii. Problem solving capabilities

Requisite Qualification and Experience

  1. Master’s degree in Information Communication Technology (ICT), Computer Science or Computer Engineering.
  2. At least five (5) years’ experience in ICT or related field at senior level in a busy and challenging environment.

METHOD OF APPLICATION
Applicants are required to apply by filling out the form on the following link https://tinyurl.com/yw5uaeh9. The application process requires you to fill out the form and upload copies of your certificates on the link provided on the form. Please ensure you have a good internet connection. The application process is estimated to take 29 minutes to complete. Please submit your application by end of the day of 25th April 2025. Only short-listed candidates will be acknowledged.