IT Infrastructure Administrator

Pyxus Agriculture Limited

JOB OPPORTUNITY

IT INFRASTRUCTURE ADMINISTRATOR

Pyxus Agriculture Limited is a subsidiary of a trusted provider of responsibly sourced, independently verified, sustainable and traceable agricultural products and ingredients, operating in Malawi servicing the needs of its shareholders and customers. A career opportunity has arisen in our organisation for the position of IT Infrastructure Administrator.

Job Purpose:

To provide general IT service as first line of support, training, maintain up to date IT hardware and software inventory, and making sure the IT environment support systems are available.

Key responsibilities include: –

  • Maintains daily checklist for servers, connectivity and systems; analyze infrastructure requirements and enhancement to support business operations
  • Coordinates troubleshooting and resolution of Infrastructure related issues
  • Change Management – Manages Tasks included in Creating Change Control in Service Desk testing new OS updates for Servers/Workstations/Mobile and releasing to production
  • Maintains Local Test Environment to test new system updates
  • Reviews Infrastructure SOP and recommend changes if require
  • Assists with providing user/system audit documentation
  • Takes part in Infrastructure Implementation projects including defining project deliverables, and new business requirements
  • User administration including; Creating users in AD, user groups and share administration
  • Creation & Administration of Mailboxes
  • Resolves server-related issues timeously as escalated by the IS support (replications, backups, updates etc.)
  • Opcrates System Deployment using SCCM for Workstations and Servers.

Qualifications & Experience

  • Degree in Information Systems or Computer Science
  • At least five years’ experience in a similar position
  • Experience in General IT support and Network Administration
  • Should have knowledge of ITIL, Software licensing, MS 365 and Cisco Networking certifications

The Person should be: –

A dynamic, self-starter with excellent problem solving, troubleshooting, hardware repair and interpersonal skills, high regard for personal integrity and trustworthiness.

Qualified and Interested candidates should send their application clearly marked “IT INFRASTRUCTURE ADMINISTRATOR” to the address below, no later than Friday, 28th February 2025.

HR Services Controller
Pyxus Agriculture Limited
P.O. Box 40048
Kanengo
Lilongwe 4.
Or Email: mwrecruitment@pyxus.com

Only shortlisted candidates shall be contacted