NBS Bank Plc invites applications from suitably qualified and interested candidates to fill the following vacant position.

HNI Suite Leader

Reporting to the Head of Private & Executive Banking – the successful candidate’s responsibility will be to be the main point of contact to High-Net-worth individuals within the Private Banking Segment while providing a responsive and pro-active financial and business solutions.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

The successful candidate will be responsible for the following, among other responsibilities:

• Serve as the primary contact for high-net-worth clients, understanding their unique financial goals to offer tailored solutions.
• Build strong, one-on-one client relationships through an annual customer calling plan and deliver world-class service.
• Contribute to monthly planning and formulate action plans for client retention and portfolio growth.
• Ensure compliance with new customer onboarding checks, KYC/AML updates, and monitor high-risk accounts.
• Promote cross-selling, ensuring every account has at least 5 Value Added Services.
• Stay informed about industry trends and product developments to better serve clients and identify new business opportunities.
• Enforce SLAs, ensuring all activities are conducted within agreed timelines and parameters.
• Actively prospect and network to generate new business, leveraging internal and external referrals.
• Monitor client portfolios and recommend changes to help clients achieve their financial goals.
• Communicates the Private and Executive Banking value propositions and all changes to all stakeholders in liaison with Team Lead, Private Banking.
• Monitors portfolios and make recommendations for changes as needed to help clients reach their goals.
• Manages all aspects of the deal process from inception to closing, ensuring a seamless experience for the client.

QUALIFICATIONS AND EXPERIENCE

• Degree in Banking, Business Administration or equivalent.
• Minimum of five (5) years’ experience in Sales, Banking or related environment.

SKILLS AND COMPETENCIES REQUIRED

• Ability to manage and develop staff.
• Clear verbal and written communication and ability to prepare accurate reports.
• Ability to plan and organize in line with job requirements.
• Ability to interact, negotiate (where applicable) and achieve targets.
• Strong analytical skills to interpret and evaluate financial statements.

Candidates meeting the above minimum requirements and are interested in the job should send their applications and up-dated CVs with names of three (3) traceable and reputable referees, and copies of certificates, to the following address:

Head of Human Resources
NBS Bank Plc
P.O. Box 32251
Chichiri, BLANTYRE 3
Or alternatively, send your application to recruitment@nbs.mw

The closing date for receiving applications is 19th July, 2024.

Only short-listed applicants shall be acknowledged.