Opportunities have arisen for suitably qualified and experienced individuals to fill the following vacant positions tenable in various Sunbird Hotels, across the country.

FLOOR SUPERVISOR

Duties and Responsibilities

• Allocating rooms to Room Stewards for cleaning.
• Updating room status in Property Management System.
• Preparing the Housekeeper’s Occupancy report.
• Supervising spring cleaning through inspections to maintain quality standards.
• Responding to guests requests and complaints.
• Ensuring guest laundry has been delivered by Room Stewards.
• Participating in periodic stock counts.
• Managing staff issues and costs.
• Reporting any malfunctioning equipment to Maintenance.
• Any other duties assigned from time to time.

Knowledge, Skills, Competences and Attributes desired:

• Diploma in Housekeeping Operations / Hospitality Management from any institution recognized by NCHE.
• A full Malawi School Certificate of Education.
• Minimum of 3 years’ experience in Housekeeping supervision.
• Excellent organizational and leadership skills
• Problem-solving skills and customer service savvy
• Attention to detail character.

Application letters, complete with Curriculum Vitae and three traceable referees, should be sent to:

Head of Corporate Services
Sunbird Tourism Plc
P O Box 376
BLANTYRE.
E-mail: stl@sunbirdmalawi.com

Closing date of receiving applications is June 12, 2024.