Opportunities have arisen for suitably qualified and experienced individuals to fill the following vacant positions tenable in various Sunbird Hotels, across the country.

RECEPTIONISTS

Duties and Responsibilities

• Checking departures, arrivals, late checkouts and VIPs report.
• Checking mode of payment for every guest.
• Checking arrivals list to anticipate guest needs and preferences.
• Preparing for group arrivals by preprinting registration cards and arranging a special checking in desk.
• Handling guest complaints.
• Attending to guests timely.
• Any other duties as assigned from time to time.

Knowledge, Skills, Competences and Attributes desired:

• Certificate in Front Office Operations from any institution recognized by NCHE.
• A full Malawi School Certificate of Education with credit in English.
• 2-years’ experience in a similar position.
• Customer service skills.
• Thorough and pay attention to detail character.
• Patience and ability to remain calm in stressful situations.
• Excellent communication and problem-solving skills.
• Ability to understand people’s reactions.

Application letters, complete with Curriculum Vitae and three traceable referees, should be sent to:

Head of Corporate Services
Sunbird Tourism Plc
P O Box 376
BLANTYRE.
E-mail: stl@sunbirdmalawi.com

Closing date of receiving applications is June 12, 2024.