Claims Officer

Job Description Claims Processing: Receive, review, assess and calculate claims in accordance with policy requirements. Document Verification: Analyze claim documentation, ensuring completeness and accuracy before processing payments. Customer Engagement: Communicate with customers and other stakeholders to provide updates on claim statuses and requirements. Regulatory Compliance: Ensure all claims adhere to internal policies, regulatory requirements, and […]

Client Service Officer

Job Description Clients’ Queries and Complaints: Receive, review, assess and resolve these in accordance with policy requirements and our customer charter. Customer Engagement: Communicate with customers and other stakeholders to provide updates on queries and complaints statuses and any requirements needed from clients to resolve them. Regulatory Compliance: Ensure all queries and complaints resolutions adhere […]