Job Description To ensure that customer service requests, complaints and queries, received are acknowledged, understood and efficiently resolved within specified timelines or escalated to the appropriate area (e.g. Network, subscriber billing, development). responsible for providing specialized support and resolving complex queries and issues that frontline support personnel are unable to address, and therefore can be […]
Data Scientist
Job Description Assist in applying data mining techniques and conduct statistical analysis to large, structured and unstructured data sets to understand and analyse phenomena. Model business problems, discovering insights and opportunities through statistical, algorithmic, machine learning and visualisation techniques, working closely with clients, data and technology teams to turn data into critical information used to […]