Call Centre Representative

WE ARE HIRING Workforce Recruitment Services is seeking to recruit on behalf of a client. POSITION: CALL CENTRE REPRESENTATIVE LOCATION: BLANTYRE DUTIES AND RESPONSIBILITIES To manage inbound and/or outbound customer interactions professionally and efficiently, ensuring high levels of customer satisfaction, accurate information dissemination, and resolution of inquiries or complaints in line with company standards and […]

Agent Care Officer

WE ARE HIRING Workforce Recruitment Services is seeking to recruit on behalf of a client. POSITION: AGENT CARE OFFICER LOCATION: BLANTYRE DUTIES AND RESPONSIBILITIES To provide structured administrative, operational, and relationship support to field agents, ensuring effective communication, compliance, performance tracking, and overall agent engagement. The role focuses on maintaining agent satisfaction, operational efficiency, and […]