Our client, a leading Telecommunication Service provider, is seeking an energetic, aggressive, self- motivated and result oriented individual to join its team in the position mentioned below to work under its Customer Experience Department in all districts in Malawi. Position: Customer Service Representative Job Purpose To deliver high-quality customer service by handling inquiries, resolving complaints, […]
Client Service Officer
Job Description Clients’ Queries and Complaints: Receive, review, assess and resolve these in accordance with policy requirements and our customer charter. Customer Engagement: Communicate with customers and other stakeholders to provide updates on queries and complaints statuses and any requirements needed from clients to resolve them. Regulatory Compliance: Ensure all queries and complaints resolutions adhere […]