VACANCY ANNOUNCEMENT Applications are invited from suitably qualified candidates to fill the following vacant position below: CUSTOMER RETENTION AND LOYALTY MANAGER Reporting to the Customer Experience Director, the Customer Retention and Loyalty Manager shall be responsible for developing and executing data-driven customer retention and loyalty strategies that reduce churn, increase Customer Lifetime Value (CLV), strengthen […]

VACANCY ANNOUNCEMENT Applications are invited from suitably qualified candidates to fill the following vacant position below: CALL CENTRE SUPERVISOR Reporting to the Call Centre Operations Manager, the Call Centre Supervisor shall be responsible for leading and managing Call Centre agents, coordinating with Call Centre Operations Manager and other stakeholders to ensure internal and external customers […]