Software Business Analyst/Quality Assurance Officer (3 Positions)

Ministry of Health and Sanitation

MINISTRY OF HEALTH AND SANITATION
DIGITAL HEALTH DIVISION VACANCIES

Background

The Ministry of Health and Sanitation through the Digital Health Division is implementing the Malawi Healthcare Information System (MaHIS) as a reform area towards digital transformation of health services under Health Sector Strategic Plan (HSSP III) pillar number 6.

The main objective is to attain a shared and seamless Electronic Health Record (EHR) system across all levels of care which will allow continuity of care using patient level data to inform progress of service delivery. The Ministry of Health has recently received funding from the Presidential in Initiative on Maternal Health to improve Maternal and Child health services including maternal and newborn death surveillance. As part of strengthening health services towards improving the quality of health service provision the Ministry intends to use part of this funding towards the recruitment of Technical Assistants (Tas) to support with the implementation of the MaHIS. The contract for the TAs will be for twelve months subject to availability of funds and performance. The Ministry is, therefore, seeking applications from suitably qualified Malawians for the following positions: –

Software Business Analyst/Quality Assurance Officer (3 positions)

The Software Business Analyst main function will be defining and documenting business needs to guide the development of MaHIS and auxiliary services. The person will also lead in software quality assurance processes. The officer will report to the Chief Digital Health Officer – Operations and Support and will be part of the business analysis and quality assurance team for the DHD.

Key Duties and Responsibilities

  • Conduct collection of end user requirements, documenting business processes, workflows, user stories and user personas.
  • Analysis and visualization of requirements using relevant tools such as Business Process Modelling and Notation (BPMN), Unified Modelling Language (UML), etc.
  • Consolidate all requirements into the Software Requirements Specification (SRS) document. Ensure that the SRS document is updated at all times based on emerging requirements.
  • Preparation of end user manuals and guides for the MaHIS and auxiliary systems
  • Prepare and document testing plans based on functional and nonfunctional requirements
  • Conduct full testing of new software services or service upgrades to ensure that the system is ready for deployment.
  • Conduct user acceptance tests (UAT) for MaHIS new or upgrades to MaHIS services.
  • Structured collection of user feedback on MaHIS utilization in both piloting and fully deployments

Qualification, Knowledge and Experience

  • Bachelor of Science degree in Computer Science, Information Systems, Information Technology, Mathematical Sciences or any related qualification.
  • 3+ years of experience working in software development, systems development, or similar field of expertise. Experience working in the health sector is a plus
  • Knowledge of health information systems technologies such as DHIS2, OpenMRS, OpenHIE, MaHIS, among others will be an added advantage.
  • The position requires ability to work with Business Process Modelling and Software Modelling tools such as LucidChart, Archimate, PlantUML etc

Skills and Competencies

  • Proficiency and fluency in English.
  • Ability to communicate with ease in official language
  • Ability to identify systems improvements and provide recommendations to strengthen programmatic delivery and communications.
  • Ability to distill and analyze technical content, highly preferred.
  • Ability to establish and maintain effective working relationships and to interact with different stakeholders; desire to work with people from diverse backgrounds.
  • Able to multitask, be independent, mature and able to work under time-pressure and amicably in a team.
  • The position requires demonstrated excellent interpersonal and communication skills.
  • Ability to contribute at high level meetings by explaining technical concepts in layman’s terms.
  • Ability to quickly grasp new concepts and trends in software design and development.
  • Ability to write software specifications, based on information and observations.
  • Willingness to work in a Linux/Unix environment.

Method of Application

All interested applicants who meet the stipulated requirements should submit their applications accompanied by the updated Curriculum Vitae, copies of their Certificates and supporting documents with the names and addresses of three traceable referees one of which should be the last or current employer not later than Friday 19th December, 2025 to: –

The Secretary for Health and Sanitation
Ministry of Health,
P.O. Box 30377,
LILONGWE 3.
Attention: Director of Human Resource Management and Development
OR
recruitment@health.gov.mw