Claims Manager – Legal

Prime Insurance Company Limited

EMPLOYMENT OPPORTUNITY

Prime Insurance Company Limited is one of the leading insurance organizations committed to excellence, integrity and innovation. We pride ourselves on delivering outstanding service and building lasting relationships with our clients. As we continue to grow, we are seeking a dynamic and experienced Claims Manager – Legal to join our team. The position is tenable at our Blantyre Office.

1. Role Overview

As the Claims Manager – Legal, you will be reporting to Chief Operating Officer and oversee the legal aspects of claims management, ensuring compliance with regulatory standards and delivering strategic guidance on complex claims. You will work closely with Claims Manager – Non Legal, supervise a team of internal lawyers, external counsels, and stakeholders to settle legitimate claims efficiently and mitigate legal risks.

2. Key Responsibilities

  • Manage and resolve legal claims across various lines of business
  • Provide expert legal advice on claims strategy and litigation risk
  • Liaise with external legal counsel and regulatory bodies
  • Ensure compliance with relevant laws, regulations, and internal policies
  • Lead investigations and prepare reports on high-value or complex claims
  • Develop and implement claims management procedures and best practices
  • Train and mentor junior claims staff on legal processes and documentation
  • Assist with the development of the Company’s risk management process

3. Qualifications & Experience

  • Bachelor’s Degree in Law (LLB); admission to practice law is a must
  • Minimum 5 years’ experience in legal claims management or litigation
  • Strong knowledge of insurance law, civil procedure, and dispute resolution
  • Excellent negotiation, communication, and analytical skills
  • Proven ability to manage multiple cases and meet deadlines
  • Experience working with regulatory bodies and legal counsel
  • Membership of Malawi Law Society
  • The role requires a blend of legal knowledge, strong leadership skills and insurance expertise to ensure that claims are settled fairly, efficiently and legally.

4. How to Apply

Qualified and interested individuals should submit applications and detailed Curriculum Vitae with copies of certified National ID and certificates indicating their current postal and email addresses, telephone numbers and names of three (3) traceable referees in sealed envelopes clearly marked “Vacancy: Claims Manager – Legal” not later than 16:00 hours 5th December, 2025 to:

The Chief Executive Officer
Prime Insurance Company Limited
Chief Kilupula Building
P. O. Box 30280
Capital City
LILONGWE 3
Email: prime@primeinsurance.mw

Only shortlisted applicants will be acknowledged.