Partners in Hope (PIH)
Partners in Hope (PIH) is a faith-based Malawian Non-Governmental organization that was established in 2004 to offer equitable health services and founded on robust commitment to support National HIV and AIDS response in Malawi. PIH has a medical center that operates a general outpatient clinic; inpatient wards; as well as a public HIV- focused Moyo Outpatient Centre of Excellence. PIH is incorporated under the provisions of Trustees Incorporation Act, 1962, in Malawi. With a Program Award under Cooperative Agreement No: 72061221CA00010 “Client-Oriented Response for HIV Epidemic Control (CORE -1) Activity Component One (1)” by the United States of America PEPFAR through USAID, PIH supports HIV Care and Treatment implementation in 123 Ministry of Health, CHAM and Private health facilities in 9 districts across Malawi (Mulanje, Chikwawa, Lilongwe Nsanje, Dowa, Kasungu, Nkhotakota, Karonga, and Chitipa. Under the CORE 1 Cooperative Agreement, PIH is seeking to recruit highly motivated individuals to be deployed in various districts across Malawi in the following positions:
IT Officer (1)
Location: Lilongwe Central Office
Reports to: IT Manager
The IT Officer – Network at Partners In Hope (PIH) will be responsible for planning, implementing, and managing the organization’s computer network infrastructure. This role focuses on ensuring the efficiency, security, and reliability of the network, enabling seamless communication and data exchange within PIH and with partner organizations.
Key Duties and Responsibilities
- Ensure installation, configuration, support and troubleshooting of all Network related issues follows Standard Operating Procedure (SOP).
- Develop and implement strategies, policies, and procedures for network operations
- Planning, Installation, operation, monitoring, and administration of Local Area Networks, Virtual Local Area Networks, Wide Area Networks, and Virtual Private Networks
- Performing system monitoring to verify the integrity and availability of all hard/software and key processes of the ICT infrastructure
- Design and implement new network system security measures to improve the existing security measures
- Provide ICT training to new and existing staff as part of Continuing Professional Development
- Monitor performance of links to ensure the quality of service and that capacity has been provisioned according to the requested capacity.
- Manage and ensure effectiveness of security solutions, including Antivirus, VPN and Intrusion detection system, and web content filtering.
Qualifications
- Bachelor’s Degree in Computer Science/ Information Technology from a recognized institution.
- Hands-on experience with services such as VLAN, VPN, WLAN, TCP/IP, DNS, DHCP, SNMP, SMTP, IPSEC
- 5+ years in supporting large scale enterprise network infrastructures using multi-vendor environment i.e. (Cisco, Mikrotik, Ubiquiti, FortiGate, and Sophos solutions. Those with a valid Cisco Certified Network Associate (CCNA) / Cisco Certified Network Professional (CCNP) OR CompTIA Network+ and experience in a health care setting will have an added advantage.
HOW TO APPLY
Eligible candidates meeting the required qualifications and experience above should submit their applications together with detailed Curriculum Vitae (CV), Cover letter, relevant copies of Certificates, Medical Council Registration receipt (current), National Identity Card, and three traceable referees, including the job title to: corejobs@pihmalawi.com
The deadline for receiving application is Wednesday, 30th April, 2025.
Please note that only shortlisted applicants will be contacted. The cover letter and email subject should indicate the position being applied for.
Partners In Hope thanks all applicants for their interest.
All applications to be addressed to:
The Executive Director
Partners in Hope
P.O. Box 302
LILONGWE