Family Health Services (FHS)
Family Health Services (FHS), formerly known as PSI Malawi, has partnered with the government of Malawi through the Ministry of Health (MoH) since 1994 in safeguarding the health of Malawians by using private sector approaches to reconfigure healthcare delivery – (i) through directly delivering innovative social and behaviour change communications, social marketing, and social franchising across a wide range of health areas including Reproductive Health, HIV, Malaria and water-borne disease prevention (ii) by playing a market facilitation role, approaching market challenges and opportunities with a system-wide lens that unlocks a self-sustaining market with multiple players that can prioritize, adapt and ultimately thrive without external assistance and funds.
While a local organisation with deep roots in Malawi, Family Health Services is globally connected; mainly through affiliation to Population Service International (PSI), a Washington DC-based non-governmental and non-profit making organization that boasts a global network of members across over 50 countries through which FHS continues to leverage capacities, learnings, and best practice to enhance activities in Malawi. To accomplish its mission, FHS is inviting applications from suitably qualified candidates to fill the following vacant position:
VMMC Demand Creation Coordinator
Job Summary.
Responsible for coordinating and supervising demand creation activities across multiple sites. Ensuring demand creation efforts are in line with set standards and contributing to overall performance.
Duties and responsibilities:
- Provides first field level demand creation team oversight, supervising a group of demand creation officers and community mobilizers supporting VMMC service delivery sites.
- Leads cluster level development, testing and implementation of innovative VMMC demand creation approaches that are catchment area specific.
- Supervise activities of Demand Creation Officers (DCOs) and ensure they are in line with FHS’s VMMC demand creation strategies and monitors quality of IPC delivery through community mobilisers.
- Mentor DCOs using relevant mentorship and supervision tools and give feedback on the same.
- Monitor and track of all assigned DCOs performance record and offer appropriate support based on need.
- Plan and conduct master training for DCOs and community mobilisers in IPC management and VMMC key messaging.
- Management of mobilisers contracts in liaison with procurement department
- Coordination of weekly mobiliser payments ensuring accurate document submission, follow-up, and timely settlement.
- Ensure team compliance with all program and support department policies including HR, Finance and Admin.
- Compile and manage DCO’s leave plan to ensure that there are no disruptions in implementation of demand creation activities.
- Plan and organize periodic and ad hoc team meetings with DCOs in collaboration with the SBCC Manager to get lessons learned and map the way forward on program deliverables.
- Facilitate cross learning between teams and ensure adoption and adaptation of working innovations.
- Coordinate with Service Delivery Coordinators on supporting and supervising site level activities.
- Support Demand Creation Officers logistically and ensure that vehicles, PA systems and any other relevant equipment are always in good condition.
- Keep track of IEC and promotional materials in the warehouse by liaising with the Warehouse Coordinator from time to time and replenish the materials before they are finished.
- Review funds requests, per-diem requests as well as reconciliations for Demand Creation Officers and ensure all necessary paperwork is always attached.
- Compile and submit monthly activity reports by the 5th of each following month.
- Ensure adequate community engagement, monitoring organizational image through frequent engagement of local leaders.
REQUIRED/RECRUITMENT QUALIFICATIONS
Education, Professional Training, Licenses and Registrations Education.
- Degree in Public/environmental Health, Humanities, Journalism, Community Development, or relevant field from NCHE accredited university/college
Experience, Knowledge Skills and Abilities
- At least 3 years’ experience in community mobilization and engagement, behavior change communication programs or Communication for Development.
Competencies
- Oral and written communication skills, facilitation & negotiation skills.
- Skills to analyze, interpret data to resolve complex and continuously evolving challenges within VMMC program.
- Creative, pro-active, self-starter and effective team player.
Mode of Application
Qualified candidates with the specified qualifications and experience should submit their electronic application letters and updated CVs with names and contact details of three traceable referees, through jobs@fhs.org.mw. indicating the job title for the position you are applying for in the email subject line. All applications must be submitted by 6thSeptember 2024 to The Head of Human Resources, Family Health Services, Box 30132, Lilongwe.
Family Health Services is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of religion, color, sex, age, disability, sexual orientation, marital status, personal appearance, political affiliation, family status or responsibilities, ger identity, or expression, pregnancy, or related medical conditions. Family Health Services maintains zero tolerance for child abuse, sexual abuse, or exploitative acts or threats by our employees, consultants, volunteers, contractors, or anyone associated with the delivery of our programs and services and takes seriously all complaints of misconduct brought to our attention.
Disclaimer!
Family Health Service has become aware of scams involving false job offers. Please be advised: Family Health Services will never ask for a fee during any stage of the recruitment process. All active jobs are advertised directly in the newspapers or on vetted career websites. Official FHS emails will always arrive from a @fhs.org email address.
Please report any suspicious communications to safeguarding@fhs.org.mw If you are suspicious of anything, please report through email to safeguarding@fhs.org.mw or reportsqm@tip-offs.com; or write a letter to Tip-Offs anonymous, P.O. Box 1726, Blantyre; or call/send SMS using Airtel/TNM/Access to 847