Account Relationship Managers (Personal and Business Banking) (2)

Applications are invited from suitably qualified and experienced candidates to fill the following vacant positions:

Account Relationship Managers (Personal and Business Banking)

Reporting to the Senior Managers, Personal and Business Banking, South and Central, the two successful candidates shall be responsible for customer relationship and portfolio management with a purpose to achieving profitability and growing overall market share for the whole cluster.

These positions are tenable in the Personal and Business Banking Department and based in Blantyre and Lilongwe (2).

Key Responsibilities:

• Portfolio growth.
• Client relationship management.
• Deposit mobilization.
• Revenue growth.
• Credit assessment & monitoring.
• Team supervision and support.

Qualifications, Knowledge & Experience

• Minimum of a First degree in Business Administration or any other related field from a recognized institution.
• The applicants are required to have at least 5 years of relevant experience in Sales and customer service, banking operations, credit operations and relationship management, excellent computer skills in Word, Excel and PowerPoint.

Key Attributes

• Strong Business Acumen.
• Excellent Communication and Presentation skills.
• High degree of professionalism, maturity and confidentiality.
• High level of Integrity.
• Problem Solving skills.

Competencies

• Excellent customer service and quick resolution of client issues.
• Sales and Business Deve.opment
• Developing and executing sales strategies to meet revenue targets.
• Strong ability to negotiate banking solutions and pricing with clients.
• Persuasive communication to influence client decisions.
• Ability to work effectively within a team and collaborate across departments.

Interested applicants who meet the above requirements should submit their application letters together with Curriculum Vitae to recruitment@fdh.co.mw indicating their preferred location and department. The closing date for receiving applications is Thursday, 19 November 2026. Only short-listed applicants shall be acknowledged.