Various Vacancies

Renaissance Holdings is a diversified group of companies that provides strategic leadership, governance, and oversight to a portfolio of businesses, including Ekhaya Farms, Ekhaya Abattoir, Ekhaya Meats, Ekhaya Foods, Ekhaya Luxury Resort, and IBBC Medical Centre.

As part of their continued growth and expansion, several of our subsidiary companies are seeking talented, driven, and experienced professionals to join their teams. Operating across agriculture, food processing, healthcare, hospitality, and related sectors, these companies offer rewarding opportunities for individuals looking to build successful and fulfilling careers within a dynamic and progressive business environment.

Whether you are an experienced professional seeking your next challenge or an ambitious individual looking to advance your career, our subsidiary companies provide diverse pathways for professional growth, development, and long-term success.

Individuals interested in pursuing a career with any of the subsidiary companies are encouraged to review the available opportunities and submit their applications through the respective company portal provided below.

BUTCHERY SPECIALIST

Position Location and Reporting Line
This position is based at Ekhaya Meats Limited, Blantyre, and reports directly to the Senior Manager-Operations.

Role Purpose

The Butchery Specialist is responsible for overseeing all butchery operations, including meat processing, production, merchandising, quality assurance, and inventory management. The role ensures the consistent delivery of safe, fresh, and high-quality meat products while maintaining operational efficiency, compliance with food safety standards, departmental profitability, and exceptional customer service. The Butchery Specialist also plays a key role in driving product presentation, minimizing waste, and supporting the overall performance of the butchery department.

Responsibilities

• Supervise all meat cutting, deboning, grinding, processing, packaging, and production activities in line with approved standards and expected yields.
• Ensure adequate stock replenishment by coordinating timely procurement from farms, abattoirs, and approved suppliers.
• Develop, standardize, and improve meat product recipes in line with customer preferences and market trends.
• Assist in product costing, pricing strategies, and development of production plans and charters.
• Monitor sales performance, gross profit margins, revenue targets, and departmental shrinkage.
• Ensure attractive merchandising, proper display, and availability of quality meat products at all times.
• Supervise, train, coach, and schedule butchery and processing staff to maximize productivity and service delivery.
• Lead weekly and monthly stock counts and ensure stock variances are investigated and resolved.
• Ensure full compliance with food safety regulations, HACCP standards, MBS requirements, and local authority regulations.
• Conduct quality inspections on raw materials and finished products to ensure freshness, presentation, and specification compliance.
• Enforce FIFO stock rotation and proper storage procedures.
• Promote outstanding customer service and provide expert product knowledge to customers.
• Ensure cleanliness, hygiene, and safety standards are maintained throughout the department.
• Prepare operational reports and performance updates for management.
• Perform any other duties assigned by Management.

Qualifications & Work Experience

• Minimum of Diploma in Food Science, Meat Processing, Animal Science, or related field.
• Minimum of 3 years’ experience in meat production, butchery operations, or retail food processing.
• Strong knowledge of meat cutting techniques, food safety standards, HACCP, and quality control systems.
• Experience in team leadership, stock management, and sales performance monitoring.
• Proficiency in MS Office applications and inventory management systems.

Professional Conduct & Expectations

• Leadership: Lead, motivate, and develop a high-performing production team to achieve operational goals and maintain a culture of accountability and excellence.
• Accountability: Ensure product quality, profitability, and compliance at all times.
• Customer Focus: Deliver outstanding service and customer satisfaction.
• Excellence: Continuously improve production standards, efficiency, and operational performance.

CUSTOMER CARE LIAISON OFFICER

Position Location and Reporting Line

This position is based at Ekhaya Farms Foods Limited, Blantyre, and reports directly to the Shop Manager.

Role Purpose

The Customer Care Liaison Officer is responsible for building and maintaining strong customer relationships, managing customer enquiries and complaints, promoting customer loyalty, and ensuring an exceptional shopping experience. The role serves as the primary link between customers and management, facilitating effective communication, resolving concerns promptly, and driving customer satisfaction in line with the Company’s service standards and business objectives.

Responsibilities

• Attend to customer inquiries, feedback, and complaints professionally and promptly.
• Build and maintain strong relationships with existing and prospective customers.
• Follow up and generate sales opportunities from corporate and key customer accounts.
• Provide accurate product, promotion, and service information to customers.
• Handle customer complaints effectively and ensure timely resolution.
• Maintain accurate records of customer interactions and resolutions.
• Monitor customer satisfaction levels and identify areas for service improvement.
• Walk throughout the store interacting with shoppers and evaluating customer experiences
• Communicate customer requests, recommendations, and market trends to Shop Management.
• Monitor service quality across all departments and checkout points.
• Facilitate customer service training and coaching for staff.
• Promote a clean, safe, and welcoming shopping environment.
• Support promotional activities and customer engagement initiatives.
• Prepare customer service reports and recommendations for management.
• Perform any other duties assigned by Management.

Qualifications & Work Experience

• Minimum of Diploma in Marketing, Business Administration, Customer Service, Public Relations, or related field.
• Minimum of 2 years’ experience in customer service, sales, retail operations, or customer relations.
• Strong communication, conflict resolution, and relationship management skills.
• Proficiency in MS Office applications.
• Strong interpersonal and presentation skills.

Professional Conduct & Expectations

• Integrity: Handle customer information professionally and confidentially.
• Customer Focus: Consistently deliver exceptional customer experiences.
• Communication: Demonstrate excellent listening and interpersonal skills.
• Excellence: Promote service quality and continuous improvement throughout the business.

ASSISTANT CHEF

Position Location and Reporting Line

This position is based at Ekhaya Luxury Resort Limited, Mangochi, and reports directly to the Head Chef.

Role Purpose

The Assistant Chef is responsible for supporting the efficient operation of the kitchen through the preparation, cooking, and presentation of high-quality meals. The role ensures compliance with food safety, hygiene, and quality standards, contributes to efficient service delivery, and supports the creation of exceptional dining experiences that reflect Ekhaya’s standards of excellence and customer satisfaction.

Responsibilities

• Prepare, cook, and present meals according to approved recipes and resort standards.
• Ensure food quality, consistency, and presentation meet guest expectations.
• Support efficient service delivery through timely preparation of food orders.
• Assist in controlling food costs and minimizing wastage.
• Ensure all kitchen stations are properly prepared before service begins.
• Monitor food inventory and report shortages to the Head Chef.
• Maintain cleanliness and hygiene throughout the kitchen.
• Adhere to food safety, handling, and sanitation regulations.
• Operate kitchen equipment safely and report faults promptly.
• Assist with menu preparation, special events, and catering functions.
• Support training and mentoring of junior kitchen staff.
• Work collaboratively with the culinary team to achieve operational excellence.
• Perform any other duties assigned by Management.

Qualifications & Work Experience

• MSCE or equivalent qualification.
• Certificate in Food Production, Culinary Arts, or related field.
• Minimum of 1 year experience in a professional kitchen environment.
• Knowledge of food preparation, menu execution, and food safety practices.

Professional Conduct & Expectations

• Passion for culinary excellence.
• Strong attention to detail and presentation standards.
• Ability to work under pressure and meet deadlines.
• Teamwork, discipline, and commitment to guest satisfaction.

BOAT CAPTAIN

Position Location and Reporting Line

This position is based at Ekhaya Luxury Resort Limited, Mangochi, and reports directly to the House Keeping Supervisor. 

Role Purpose

The Boat Captain is responsible for the safe and efficient operation of resort boats, ensuring memorable guest experiences through exceptional service and adherence to safety standards. The role oversees the maintenance and readiness of boats, water-sports equipment, and recreational facilities while promoting the highest standards of safety, cleanliness, regulatory compliance, and customer satisfaction.

Responsibilities

• Safely operate resort vessels and conduct guided lake cruises.
• Provide guests with safety briefings and ensure proper use of safety equipment.
• Monitor weather and lake conditions before and during operations.
• Maintain boats, engines, and water-sports equipment in good condition.
• Conduct routine inspections and report maintenance requirements.
• Ensure all recreational activities comply with safety regulations.
• Promote boating and recreational services to guests.
• Maintain cleanliness and readiness of boats, swimming pool areas, gym facilities, and recreational spaces.
• Assist guests with recreational activities and provide information about Lake Malawi attractions.
• Maintain accurate operational and maintenance records.
• Respond effectively to emergencies within the scope of training.
• Perform any other duties assigned by Management.

Qualifications & Work Experience

• MSCE or equivalent qualification.
• Valid Boat Operator/Captain Licence.
• First Aid and Water Safety certifications.
• Previous experience in boating, water recreation, or hospitality operations is an added advantage.

Professional Conduct & Expectations

• Safety First: Prioritize guest safety at all times.
• Customer Focus: Deliver exceptional guest experiences.
• Accountability: Maintain operational readiness and compliance.
• Excellence: Uphold the resort’s luxury service standards.

HOUSEKEEPING SUPERVISOR

Position Location and Reporting Line

This position is based at Ekhaya Luxury Resort Limited, Mangochi, and reports directly to the General Manager.

Role Purpose

The Housekeeping Supervisor is responsible for leading and coordinating housekeeping operations to ensure exceptional standards of cleanliness, hygiene, comfort, and presentation across all resort facilities. The role oversees housekeeping staff, maintains service quality standards, promotes operational efficiency, and ensures a consistently positive guest experience while upholding the resort’s commitment to excellence and customer satisfaction.

Responsibilities

• Supervise daily housekeeping activities across guest rooms and public areas.
• Conduct inspections and ensure all accommodation areas meet established standards.
• Develop and maintain housekeeping SOPs.
• Coordinate room readiness and guest service requirements with Front Office.
• Monitor quality standards and implement corrective actions where required.
• Manage linen inventories, guest amenities, cleaning materials, and supplies
• Ensure proper use and maintenance of housekeeping equipment.
• Coordinate preventive maintenance requirements with relevant departments.
• Train, coach, and supervise housekeeping staff.
• Investigate and resolve housekeeping-related guest concerns.
• Ensure compliance with hygiene, health, and safety standards.
• Prepare housekeeping reports and performance updates.
• Perform any other duties assigned by Management.

Qualifications & Work Experience

• Minimum of Diploma in Hospitality Management, Hotel Management, Tourism, or related field.
• Minimum of 3 years’ experience in a housekeeping supervisory or management role.
• Strong leadership and quality management skills.

Professional Conduct & Expectations

• Leadership: Build and motivate high-performing teams.
• Accountability: Ensure operational excellence and cleanliness standards.
• Customer Focus: Deliver superior guest experiences.
• Excellence: Drive continuous improvement and quality service delivery.

PASTRY CHEF

Position Location and Reporting Line

This position is based at Ekhaya Luxury Resort Limited, Mangochi, and reports directly to the Head Chef.

Role Purpose

The Pastry Chef is responsible for leading the production of high-quality pastries, cakes, desserts, breads, and other bakery products while ensuring exceptional standards of quality, presentation, food safety, and consistency. The role drives creativity and innovation in the bakery section, oversees efficient production processes, and contributes to outstanding guest experiences through the delivery of exceptional products and operational excellence. 

Responsibilities

• Develop and prepare a wide range of pastries, desserts, cakes, breads, and specialty bakery products in line with resort standards.
• Create innovative recipes, seasonal offerings, and signature products that enhance guest satisfaction and contribute to revenue growth.
• Ensure all pastry and bakery products consistently meet quality, freshness, taste, and presentation standards.
• Plan daily production schedules to ensure products are available in the right quantities while minimizing waste.
• Monitor inventory levels and ensure adequate supplies of ingredients and materials at all times.
• Conduct stock counts and maintain accurate inventory records.
• Implement cost-control measures to maximize profitability and minimize wastage.
• Ensure full compliance with food safety regulations, hygiene standards, and health and safety requirements.
• Maintain cleanliness, organization, and efficiency within pastry production areas.
• Monitor the condition and performance of bakery equipment and coordinate maintenance requirements where necessary.
• Work closely with the Head Chef and Food & Beverage team to support functions, conferences, banquets, weddings, and special events.
• Provide guidance, coaching, and training to junior kitchen team members and pastry assistants.
• Contribute towards maintaining the resort’s reputation for excellence by continuously improving product quality and presentation.
• Perform any other duties assigned by Management.

Qualifications & Work Experience

• Certificate in Food Production, Pastry Arts, Bakery, Cookery, or a related culinary discipline.
• Minimum of three (3) years’ practical experience in pastry and bakery production, preferably within a hotel, resort, restaurant, or hospitality environment.
• Demonstrated knowledge of modern pastry techniques, dessert preparation, bakery production, food presentation, and kitchen operations.
• Good understanding of food safety, hygiene, stock control, and cost management principles.

Professional Conduct & Expectations

• Creativity demonstrated through the development of attractive, innovative, and market-driven pastry products.
• Commitment to consistently delivering exceptional product quality and guest experiences.
• Strong accountability for food quality, cost control, inventory management, and operational efficiency.
• Professionalism, teamwork, and the ability to perform effectively in a fast-paced environment.
• Passion for excellence and continuous improvement in all aspects of pastry production.

STOCK CONTROLLER

Position Location and Reporting Line

This position is based at Ekhaya Luxury Resort Limited, Mangochi and reports directly to the General Manager.

Role Purpose

The Stock Controller is responsible for overseeing procurement, inventory management, stock accuracy, and cost control across all resort operations. The role serves as a critical link between operational departments and finance, ensuring optimal stock availability, effective supplier management, reduced wastage, and accurate inventory records. The Stock Controller plays a key role in safeguarding resort assets, improving profitability, and maintaining efficient stock control systems that support seamless business operations. 

Responsibilities

• Manage procurement activities to ensure timely availability of quality goods and services at competitive prices.
• Obtain quotations, evaluate supplier proposals, and negotiate favorable pricing and purchasing terms.
• Maintain and regularly review the approved supplier database to ensure quality, reliability, and compliance.
• Monitor stock movements and ensure all goods received, stored, issued, and transferred are accurately recorded.
• Conduct daily, weekly, and monthly stock counts across all departments and outlets.
• Investigate stock variances, shortages, and losses and recommend corrective actions to Management.
• Prepare accurate food and beverage costing reports and support achievement of departmental profitability targets.
• Monitor inventory levels and recommend reorder quantities to prevent stock shortages and overstocking.
• Ensure proper stock rotation procedures and inventory management practices are maintained.
• Work closely with Finance to reconcile stock records, purchasing records, sales transactions, and physical inventory counts.
• Generate management reports covering stock valuation, inventory trends, wastage, purchasing patterns, and supplier performance.
• Identify opportunities for cost savings, operational efficiencies, and improved inventory controls.
• Support audits by providing accurate inventory records and ensuring compliance with internal control procedures.
• Provide guidance and support to stores and procurement personnel where applicable.
• Perform any other duties assigned by Management.

Qualifications & Work Experience

• Minimum of Diploma in Accounting, Finance, Procurement, Supply Chain Management, Business Administration, or a related field.
• Minimum of two (2) years’ experience in stock control, inventory management, procurement, or cost-control functions.
• Experience within a hotel, resort, lodge, restaurant, retail, or hospitality environment will be an added advantage.
• Proficiency in Sage, inventory management systems, point-of-sale systems, and Microsoft Office applications.
• Strong analytical capability with experience preparing management reports and performance analysis.

Professional Conduct & Expectations

• Demonstrate integrity and maintain strong internal controls when handling inventory, procurement, and company resources.
• Take full accountability for stock accuracy, inventory records, and cost-control performance.
• Exhibit strong commercial awareness and a proactive approach to improving profitability and operational efficiency.
• Build effective relationships with suppliers, colleagues, and departmental managers.
• Maintain high standards of professionalism, confidentiality, and attention to detail.
• Consistently identify opportunities to improve inventory management processes and cost-control measures.
• Deliver accurate, timely, and reliable information to support management decision-making.

Method of Application

Interested candidates are invited to apply for positions available within the respective subsidiary companies through the online recruitment portal link provided below. Applicants may apply for any position for which they meet the qualifications and requirements.

https://forms.gle/B2fyQnuA9nfEH2yP7

All applications for the advertised vacancies must be submitted through the designated portal above no later than 9^thNovember 2026. Applications submitted through any other channel may not be considered.

Please note that shortlisting and interviews may commence prior to the closing date. As such, subsidiary companies reserve the right to review applications, shortlist suitable candidates, and conduct interviews as soon as they are satisfied that a sufficient pool of suitably qualified applicants has been attracted. Candidates are therefore encouraged to submit their applications as early as possible.

While the above closing date applies to the currently advertised vacancies, the recruitment portal remains accessible throughout the year, allowing interested individuals to create profiles and apply for future opportunities that may arise within any of the subsidiary companies across the Renaissance Holdings Group.

Only shortlisted candidates will be contacted.