Customer Service and Operations Assistant 1

Customer Service and Operations Assistant

Website vitalitemw VITALITE GROUP Limited

Quality Made Affordable

Are you up for a challenge and looking to join a fast-growing start-up? VITALITE Customer Service and Operations department is looking for an assistant.

We are looking for a highly motivated, hard-working and enthusiastic individual who is able to assist our team in Lilongwe with Customer Service and Operations responsibilities.

Key Characteristics
·       Enthusiastic attitude and passion for people.
·       Experience in handling customer calls
·       Basic understanding of accounting.
·       Grade 12 certificate (good Mathematics & English results).
·       Professional & Proactive attitude.
·       Comfortable in an independent role.
·       Highly organized.
·       Proficiency in computer skills such as Microsoft Office.

Additional Requirements
·       Lilongwe resident.
·       Excellent interpersonal skills.
·       Must be a team player.
·       Must be able to multi-task.
·       Strong problem solving skills.
·       Critical thinking.
·       Must be able to provide good customer service and relationships.
·       Diploma in area of business a plus.

Do you match the above-mentioned requirements?
Please send your full application package (1 document) including:
·       “Please describe three ways to which you measure customer satisfaction?” (min. 200word essay)
·       CV
·       2 References (previous employers)
·       Copy of any academic certificates

How to apply?
E-mail: Address: [email protected]

Please indicate the role you are applying for in the subject
*Females are encouraged to apply
*DEADLINE January 31st