Social & Behavioural Change Communications (SBCC) Coordinator

Family Health Services (FHS)

Family Health Services (FHS), formerly known as PSI Malawi, has partnered with the government of Malawi through the Ministry of Health (MoH) since 1994 in safeguarding the health of Malawians by using private sector approaches to reconfigure healthcare delivery – (i) through directly delivering innovative social and behavior change communications, social marketing, and social franchising across a wide range of health areas including Reproductive Health, HIV, Malaria and water-borne disease prevention (ii) by playing a market facilitation role, approaching market challenges and opportunities with a system-wide lens that unlocks a self-sustaining market with multiple players that can prioritize, adapt and ultimately thrive without external assistance and funds.

While a local organisation with deep roots in Malawi, Family Health Services is globally connected; mainly through affiliation to Population Service International (PSI), a Washington DC-based non-governmental and non-profit making organization that boasts a global network of members across over 50 countries through which FHS continues to leverage capacities, learnings, and best practice to enhance activities in Malawi. To accomplish its mission, FHS is inviting applications from suitably qualified candidates to fill the vacant position of Social & Behavioural Change Communications (SBCC) Coordinator.

Reporting to the SBCC Advisor, the SBCC Coordinator shall act as Key FHS representative within the project in the districts stationed and will be responsible for coordinating the planning, coordination, and execution of SBCC interventions especially implementing integrated SBCC Strategy. This shall involve coordinating capacity building and supporting consortium partners, district stakeholders and participants at the community level in implementation and evaluation of interventions under the strategy. Shall liaise with and maintains productive collaborative relationships with consortium partners and key project stakeholders at the district level. Specifically, he/she will be required to perform the following duties and responsibilities.

• Provide project management of all district SBCC components including planning and implementation, coordination, reporting and engagement with district partners and stakeholders at all levels.
• Coordinate implementation of formative behavioral research and SBCC strategy development at district level.
• Work with the District Data Officers within the consortium to track SBCC indicators and monitoring and indicator performance as necessary.
• Collaborate with multi sectoral consortium partners in SBCC strategy implementation, monitoring, and evaluation.
• Coordinate SBCC strategy dissemination at district and community level.
• Coordinate capacity strengthening for key district health office staff, public and private institutions, local organizations, providers, and community cadres.
• Represent FHS and project to relevant district level technical working groups, meetings, and conferences.
• Provide regular reports to FHS and the Consortium programmatic and technical personnel, including successes, challenges, and lessons learned.

Qualifications, knowledge, abilities, and skills.

• Degree in Humanities, Development Communication, Journalism, Community Development, or relevant field from NCHE accredited university/college.
• At least 3 years’ experience in community mobilization and engagement, behavior change communication programs or Communication for Development.
• Excellent written and verbal communication skills.
• Oral and written communication skills, facilitation & negotiation skills.
• NGO experience preferred.
• Proficiency in standard Microsoft software.
• Must be able to work with minimal supervision and willing to take initiative to support team members.
• Strong writing skills and experience drafting reports required.
• Fluency in English required.
• Fluency in Tumbuka is an added advantage.
• Excellent oral and written communication skills.
• Ability to work efficiently and quickly in a fast-paced environment.
• Valid driver’s license required.
Mode of Application

Qualified candidates with the specified qualifications and experience should submit their electronic application letters and updated CVs with names and contact details of three traceable referees, through: jobs@fhs.org.mw indicating the job title, ‘SBCC COORDINATOR’ in the email subject line by 12th May 2023, to The Head of Human Resources, Family Health Services, Box 30132, Lilongwe.

Family Health Services is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of religion, color, sex, age, disability, sexual orientation, marital status, personal appearance, political affiliation, family status or responsibilities, gender identity, or expression, pregnancy or related medical conditions. Family Health Services maintains zero tolerance for child abuse, sexual abuse, or exploitative acts or threats by our employees, consultants, volunteers, contractors, or anyone associated with the delivery of our programs and services and takes seriously all complaints of misconduct brought to our attention.

Disclaimer!
Family Health Service has become aware of scams involving false job offers. Please be advised: Family Health Services will never ask for a fee during any stage of the recruitment process. All active jobs are advertised directly in the newspapers or on vetted career websites. Official FHS emails will always arrive from a @fhs.org email address.

Please report any suspicious communications to safeguarding@fhs.org.mw