Radio Access Network (RAN) Operations Engineer

Telekom Networks Malawi Plc

VACANCY ANNOUNCEMENT

Applications are invited from suitably qualified candidates to fill the vacant position below:

RADIO ACCESS NETWORK (RAN) OPERATIONS ENGINEER (KARONGA)

Reporting to the Regional Technical Manager, the RAN Operations Engineer will be responsible for maintaining network availability and quality through preventive/corrective maintenance and project implementation of Radio Access Network (RAN) systems, Transmission systems, power systems, and site infrastructure.

Major Tasks and Responsibilities

  1. Operations and Maintenance Management
  • Perform preventive maintenance on transmission systems, RAN equipment, and telecom power subsystems (generators, rectifiers, batteries, solar systems) to ensure optimal network performance.
  • Execute corrective maintenance by responding to network alarms/trouble tickets in coordination with NMC and stakeholders (RAN, Transmission) to maximize network availability.
  • Conduct routine maintenance and backups of Base Stations and Radio Access Controllers per policy guidelines.
  • Monitor site generator fuel status via Remote Management Systems (RMS); requisition fuel and verify deliveries while maintaining proper documentation.
  • Escalate grid faults to ESCOM and unresolved issues to the Supervisor/RTM for resolution.

2. Network Performance Management

  • Review NMC performance reports and address underperforming KPls to enhance network quality in the zone.
  • Resolve customer complaints collaboratively with NMC, RAN, and Transmission teams within defined timelines.
  • Conduct daily/weekly health checks on telecom elements and power systems to ensure service optimization.

3. Network Operations Project Management

  • Participate in new site surveys and implement RAN/Transmission upgrades in the zone.
  • Monitor outsourced project implementers and support regional network project planning/execution.
  • Conduct acceptance tests for completed CAPEX/OPEX projects (RAN, Transmission, power systems).
  • Commission and monitor Remote Management Systems (RMS) for DC power systems and generators.

4. Tools and Spares Management

  • Maintain and secure operational tools (laptops, electrical/telecom/mechanical tools).
  • Manage critical spares inventory for passive/active equipment, ensuring proper storage/transport per policy.
  • Report and dispatch faulty equipment to the central office for repairs.
  • Ensure utility vehicles are operational and well-maintained.

5. Compliance and Reporting

  • Submit planned/achieved action reports to the zone supervisor.
  • Monitor ESCOM units/generator fuel; submit timely reports to finance for procurement.
  • Enforce site security/access control; escalate guard defaults to the Security Manager.
  • Ensure site-sharing partners maintain equipment to avoid compromising TNM’s network.
  • Adhere to health/safety protocols and escalate site risks by guidelines.

Qualifications, Skills, and Experience

  • Diploma/Advanced Diploma in Electrical/Telecommunication Engineering or related field.
  • 1-2 years’ experience in:
  • Telecommunications (GSM, LTE, FBB, fiber).
  • Generator/DC power systems (rectifiers, batteries, solar) operations/maintenance.
  • Technical Knowledge: RF systems, power systems, safety protocols.
  • Desirable: Project management skills, health/safety certification.
  • Soft Skills: Problem-solving, communication, reliability, ability to work autonomously.
  • Other: Valid driver’s license.

Interested applicants are requested to submit their applications and curriculum vitae (CV) to:

The Human Resource and Administration Director
Telekom Networks Malawi Plc
P.O. Box 3039
Blantyre
OR
Email: vacancy@tnm.co.mw

To reach her no later than Tuesday, 8th July 2025