Psychosocial Counsellor 1

Psychosocial Counsellor

Baylor College of Medicine Children’s Foundation – Malawi

Baylor College of Medicine Children’s Foundation – Malawi (BCMCF-M) is a not-for-profit organization working in partnership with the Malawi Government in the health sector. Our Mission is to provide high-quality, high-impact, highly ethical pediatric and family-centered health care, health professional training and clinical research, focused on HIV/AIDS, tuberculosis, malaria, malnutrition and other conditions impacting the health and well-being of children and families worldwide.

The Baylor-Tingathe program developed in 2008 initially responded to suboptimal uptake of PMTCT and pediatric HIV services in Malawi and has grown over the past 12 years to support the full cascade of HIV care and treatment services. The current CORE programming seeks to support the Malawi Government in achieving epidemic control, by providing client focused care to People Living with HIV from the time of diagnosis to linkage and full engagement in care. BCM-CFM’s CORE programming is funded by USAID, and is currently operating in 6 districts in Malawi; Mangochi, Machinga, Phalombe, Balaka, Salima and Lilongwe. BCM-CFM is seeking qualified candidates to fill the position of:

Position: Psychosocial Counsellor
Contract Duration:  1 year (renewable)
Position Type:  Full-time
Location:  Lilongwe
Reports to: Psychosocial and Research Services Manager

Position Summary

Reporting to the Program’s Psychosocial Services and Research Manager, the Psychosocial Counsellor will be required to provide high-quality psychosocial counselling services to healthcare workers and other clients, their spouses and families. During COVID-19 pandemic, health care workers experience immense pressure and stressors as a result of high work demand, strict pandemic preventive measures and pandemic related fears. These stressors lead to many harmful consequences on their emotional and mental well-being. And so, the Psychosocial Counsellor will be expected to perform assessment of healthcare workers and other clients for psychosocial needs including those that are as a result of COVID -19 pandemic and appropriately support them both on the phone and in person. To help enhance the impact of delivery of the psychosocial interventions, the incumbent will ensure delivery of the under-prescribed duties and responsibilities in compliance with set guidelines.

 Duties and Responsibilities

The duties and responsibilities include:

  1. Carry out routine psychological assessments/tests on clients in a safe/conducive environment.
  2. Develop and provide appropriate individual and family based psychotherapeutic interventions for both in person and phone counselling.
  3. Ensure that all clients benefit from psychosocial counselling assessment.
  4. Ensure proper documentation and storage of client-related information such as assessment notes, diagnostic records, intervention plan, treatment and client progress records.
  5. Maintain clients’ privacy and confidentiality at all times.
  6. Provide mentorship and training in psychosocial counselling services to other care providers.
  7. Conduct regular evaluation of the impact of psychosocial interventions and educational programs through operational research.
  8. Get actively involved and maintain professional competence in psychosocial services through the ongoing professional development.
  9. Provide relevant counselling services to the facility staff in all Baylor supported districts remotely by phone.
  10. Undertake other duties as assigned.
  11. Prepare reports.

Qualifications and Experience

  • Minimum of a bachelor’s degree in psychology or psychosocial counselling from a recognized institution.
  • At least two years’ experience in providing counselling/psychotherapy including client assessment, implementation of effective psychotherapeutic interventions.
  • Prior experience in supporting professionals in health field or related professionals with psychosocial needs will be an added advantage.
  • Experience in program designing, implementation and monitoring.
  • Maturity and high respect for clients with psychosocial needs including people living with HIV.
  • Knowledge of HIV program and MoH health service delivery system in general is preferred.

Skills and Abilities Required

  • Proficiency in using the computer mainly Microsoft Word, Excel, Power Point and Outlook
  • Being open-minded and non-judgmental – a must.
  • Excellent verbal and written communication skills in Chichewa and English.
  • Ability in goals setting.
  • Superior interpersonal, leadership, research, time management, organization and evaluation skills.
  • Ability to listen patiently, carefully and in a sensitive manner.
  • Proficiency in conflict resolution, consensus based decision making and group facilitation.
  • Ability to work in a team orientated environment is a must.
  • Ability to work over odd hours is essential.


The Psychosocial Counsellor is required to practice according to standard of practice and conduct as outlined in the following documents

  • Baylor – Malawi: Confidentiality Agreement, Conditions of Service and Contract.
  • Code of Ethics (Medical Council of Malawi
  • Patient Charter (As adopted by Medical Council of Malawi)
  • Medical Practitioners and Dentist Act No 17 of 1987
  • Malawi Mental Health Treatment Act
  • Malawi Mental Health Policy

Suitably qualified and experienced candidates should address their applications, including a detailed Curriculum Vitae and names of three traceable referees who are not relatives to:

The Executive Director
Baylor College of Medicine Children’s Foundation-Malawi
P/Bag B-397
Lilongwe 3

[email protected]

Closing date for receiving applications is on 26th November, 2021. Only shortlisted applicants will be acknowledged.