Management Trainer

Job Title: Management Trainer

Department: Programs

Reports to: Country Director

Location: LN Malawi

Introduction

LifeNet International transforms African healthcare facilities to provide quality, sustainable healthcare and save lives. The healthcare needs in sub-Saharan Africa are significant. Equally great are the talents and resources present in these communities. The LifeNet program is focused on equipping and empowering these existing healthcare providers and institutions in the faith-based healthcare sector in Africa. LifeNet International’s intervention design takes an asset-based approach to development. Rather than build new clinics and bring in external healthcare providers, LifeNet builds and strengthens the capacity of local healthcare facilities, people, and resources, effectively empowering facilities to care for their communities with respect, confidence, and evidence-based knowledge.

At LifeNet, we value: (1) Honoring God and others in all we do; (2) Sustainable impact at scale; (3) High-quality, compassionate healthcare; (4) Evidence-based programming; and (5) Local church ownership and decision-making.

Job Role

Role Summary: To conduct training and Health facility (HF)-based mentorship of administrative staff of LN partner health facilities following LN standard curriculum and ensure improved quality of care.

Key roles and responsibilities

Key Result Areas Duties and Responsibilities

1. Planning (25%)

• Participates in the development of annual training plans for health facility partners.
• Prepares adequately for centralized training workshops as per the training plan.
• Plans for training and mentorship of alumni partners.
• Coordinates with the Administration and ensure centralized training venue and logistics are procured in a timely manner.
• Ensure HFs files are updated periodically.

2. Training and mentorship (40%)

• Conduct assigned training and mentorship activities.
• Conducts centralized training workshops as per planned training plan for the year.
• Mentors & coaches health facility staff as per plan and established guidelines. 
• Manages alumni partners and ensures the level of quality care management is maintained.
• Supports HF partners to have online accounts and participate in online training.
• Provides advice and insight into the curriculum updates and assists in regularly adapting the curriculum to the local context.
• Ensure each partner succeeds at the post-module exams and Quality Score Card (QSC) assessments with a score of 80% or above.
• Ensure each partner maintains previous module scores above 80% during subsequent evaluations.
• Collect and analyses partner health facility financial and pharmacy data and gives supportive advice to the health facility leadership where gaps are identified.
• Follows up on the implementation of the action plans arising from centralized trainings and mentorship visits.
• Participates in quarterly review meetings and contributes to program quality improvement.
• Ensures training evaluation is appropriately conducted, pre, post, and end of the training.

3. Partnership development (15%)

• Ensures smooth relations with partner HFs, Churches and local government.
• Attends District and Church meetings as called upon from time to time.
• Effectively represents LN in other forums.
• Builds good relations with all the stakeholders and ensures the image of LN is well projected.

4. Reporting (20%)

• Ensure reporting is done in line with LNM standards
• Submits activity reports at the end of each activity.
• Documents success stories from the HF partners and patients based on established guidelines.
• Participates in stakeholder engagement activities as a technical person whenever called upon.
• Provides continuous feedback and reporting to HFs after each visit.
• Prepare and share bi-annual and annual reports with partner HFs and Churches.

Person specification

Educational qualification and experience

• Bachelor’s degree in Economics, Business Administration, Commerce, Development Studies or a related field.
• An excellent knowledge of computer use (Ms. Word, Ms. Excel, Ms. PowerPoint, Google Doc, Google sheet)

Essential (and desired) experience

• Working knowledge of financial and pharmacy management principles.
• Social and Behavior Change Communication experience.
• A working experience with NGOs constitutes an advantage
• Trainer of Trainers or adult teaching experience in general and in health system strengthening specifically is a plus
• Experience working as a health facility administrator or in charge is a plus

Skills, Abilities, and Competencies:

• Report writing skills
• Demonstrated understanding of Health Systems Strengthening
• Strong written and verbal communication skills with high proficiency
• Excellent organization and problem-solving skills 
• Faciliatory skills as opposed to a top-down approach to support health facilities staff
• Ability and willingness to comply with LN safeguarding requirements
• Personal commitment to the Christian ethos and mission of LifeNet International, including a willingness to affirm to the Apostles’ Creed

Submitting Applications to LifeNet International

Your application must consist of a cover letter and a CV or resume with at least two references and copies of relevant degrees and certificates.

Please submit all applications via email to LNMalawiHR@LNinternational.org by November 27, 2023, at 23:59.

The subject of the email should be “Management Trainer Position