Front Office Manager

  • Full Time
  • Lilongwe
  • Applications have closed

Latitude 13 Degrees Hotel

Latitude 13 Degrees, A unique African lifestyle Hotel, located in the leafy lanes of Lilongwe seeks to recruit a suitably qualified and dedicated individual for the following position:

FRONT OFFICE MANAGER
He/she will ensure the smooth and efficient operations in the department through prompt. effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target

The Ideal candidate should have the following:

  • Management/Hospitality Qualifications
  • At least 3 years’ experience in the Reservations and Front Office Management

Brief Summary of tasks includes but is not limited to:

  • Responsible for Hotel and local reservations and Reservation-Links to the western world.
  • Having Knowledge of the entire Reservations procedure and managing the Front Office Personnel.
  • Handling Customer complaints and queries.
  • Promoting and Marketing the business.
  • Maintain an organised and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts and reports.

All applications should be submitted and addressed to;

The Human Resource Manager, P.O Box 31864, Mphonongo Street Lilongwe Or email: 13hr@thelatitudehotels.com

Closing Date: 20th December 2018.

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