Branch Managers 1

Branch Managers

  • Full Time
  • Nationwide
  • Applications have closed

United Civil Servants Sacco

United Civil Servants SACCO is a member owned institution that offers a range of savings and credit products to civil servants in Malawi its goal is to improve the social economic lives of all civil servants in Malawi. It therefore invites applications from candidates with the passion and drive to help in improving their community and country.

Post: Branch Managers
Employment Type: Full time

Job Purpose
The Branch Manager will be responsible for the delivery of excellent customer service to the Sacco members and also making sure that recruitment of new members and attained and financial growth is also attained while minimizing the risks and containing expense . Will also be looking into day to day running of the branches through tellers and sales team.

Major Duties, Responsibilities and Accountabilities / Deliverables:

  1. Recruitment & Retention of members
    • Making sure that the branch is able to recruit new members and planning imitative to boost sales.
    • Making sure that the branch is able to reach its allocated target. Planning and implementing retention strategies to curb exits in the cluster.
  2. Mobilization of Savings
    • Implementing savings mobilization strategies for the cluster to ensure that the branch is able to meet its targets
  3. Growing a healthy loan portfolio
    • Ensuring that the branch increases a loan portfolio: meeting the given target BUT meticulously
      generating a quality loan portfolio with acceptable delinquency ratio of equal to or less than 2.5%.
    • Making sure that loans are processed within the accepted TAT’ loan processing procedures and policy are followed.
  4. Managing efficient and effective processes
    • Making sure the branch is following procedures in their daily processes; they maintain speed and accuracy. Making sure that all operations are done productively; spending less and producing more; e.g. good time management; avoid wastage of all other resources.
  5. Cost containment
    Planning and monitoring branch resources so that they are able to keep the cost down. Coming up with innovative and creative ways of doing operations effectively and efficiently in the branches to ensure maximum productivity, profitability and sustainability.
  6. Financial performance
    Making sure that the branch is able to hit its financial performance metrics as per their given targets.
  7. People Management
    • Making sure that all employees in the branch have their performance contracts and appraisals
    • Identification of training needs for teams.
    • Leave days planning for team and self.
  8. Risk Management
    • Actioning of supervision reports by R & C department
    • Actioning of ICT audit report
    • Reporting on issues of the branches
  9. Reporting
    Giving a detailed report to management on branch performance and any other that may be required form time to time.

Qualification, Knowledge, Skills and Experience

  • Bachelor’s Degree in Business Administration or Business-related field plus 2 years’ experience in
    managerial level in a financial institution.
  • Excellent Written and oral Communication
  • Constructive Feedback; coaching and mentoring skills
  • Good organizational and time management skills
  • Determination and the drive to work towards targets
  • Good business sense and a professional manner
  • Demonstrated leadership ability.
  • Knowledge and experience in organizational effectiveness and operations management implementing
    best practices.
  • Excellent computer skills and proficient in Excel, Word, Outlook, and Access
  • Excellent interpersonal skills and a collaborative management style.
  • Budget development and oversight experience
  • A demonstrated commitment to high professional ethical standards in a diverse workplace
  • High performance culture
  • Delegate responsibilities effectively
  • Willing to uphold United civil servants SACCO values

How to Apply:
Interested candidates meeting the above requirements should send their application letters with a detailed curriculum vitae (CV) plus copies of certificates not later 20th October 2020 to:

The General Manager
United Civil Servants Sacco
P.O Box 294
Or email: [email protected]