Chombe Foods Limited
The successful candidates will be reporting to the General Manager and Operations Manager respectively
Qualifications and Experience
- Candidates should have a Degree in Business Administration, with a bias in Marketing, Economics or Transport and Logistics
- At least 5 years hands-on experience at a Senior Position
- Must have the ability to manage operations and financial aspects of depots under the Branch and lead the employees
- Computer knowledge is a must
- Responsible to drive area sales and profit plans to budget through successful leadership, organizational plans, customer service, and outstanding execution of all field operations strategies, consistently across all stores.
- Know and manage the business by effectively using sales report, assessing departmental result, and development specific action directly related to business development and growth, consistently across all stores.
- Lead and direct the development of department level sales goals and action plans for store team directly tied into measurable result and timely and consistent execution.
- Know our customer by interacting with the customer on the sales floor and observing shopping behavior, and associates/ customer experience.
- Responsible to ensure that all associates are current and up to date with product knowledge, product use, and related product market basket application through a commitment to formalized training and development within prescribed time lines and standards.
- Accountable to insure that trends of underperformance are formally addressed, with clear and documented performance improvement plans
- Set high expectations for excellent customer service and hold the management team accountable to the measurable results associated.
- Responsible to manage all stores consistently towards acceptable customers services scores, feedback, and conversion results
- The store merchandising environment must be a point of differentiation aimed at getting a customer excited about the uniqueness of the offering, the possibilities that may exit, bringing product to life, inspiring recipe of need, leading to WOW marking benefit.
- Our Windows must represent a great first impression with clear, creative messages related to the brand offering.
- Consistently implement the company visual presentation and merchandising standards to guidance, inclusive of product presentation, sampling ,signing, and lighting
- Any other duties as may be assigned from time to time
The Human Resources, Chombe Foods Limited, P.O. Box 500, Blantyre