Business Analyst

At Airtel Malawi Plc, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.

We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.

By choosing Airtel Malawi Plc, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.

Airtel Malawi Plc is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

JOB PURPOSE

To consistently maintain the entire home broadband Management Information and Data ensuring accurate and timely dissemination of required reports to defined recipients and innovation of new reports where required. Provide insightful analytical reports highlighting trends and any other observations key to decision making.

Channel-wise reporting

• Generate accurate home broadband sales and installation business analytics reports enabling timely decision making.
• Track and ensure all business continuity plans
• Ensure resolution of any MIS related issues faced by sales staff and installers in a timely manner in coordination with other cross functional teams i.e IT, Finance, Marketing or Network.
• Ensure targets are set correctly and on time for all sales and installation clusters and communicated to all stakeholders by the 1st of every month.
• Ensure trade related activities which are expected to lead to achievement of targets are properly tracked.
•  liaise with sales and installation staff and update information for timely and correct reports.
• Monitor execution progress against plans for sales and installation initiatives.
• Ensure daily/weekly/monthly reports are circulated to clusters/ zones and senior management.
• Ensure all required analysis and month-end reporting by EC and group is provided in a timely manner.

Commissions reconciliation and payout status

• Ensure correct and timely payments of all channel partners are made according to SLA and meeting of minimum thresholds for targets
• Monitor processes to maintain costs through business excellence.
• Manage Opex control and governance of processes in line with business requirements.

Market intelligence and plan-wise report

• Study secondary research information on the industry.
• Maintain trends for key business performance indicators and market intelligence and disseminates to the sales and installation teams at regular intervals.
• Interprets data and reports on business and HBB and FTTX performance.
• Handle ad hoc research requests from other departments so they can gather more information on HBB and FTTX consumers.
• Target market analysis, market segmentation research and even market data for sales

Inventory report & demand plan

• Monitor inventory and forecast the demand plan of ODUs and KYC kits
• Responsible for the Capex management and maintaining close track of HBB costs.
• capex control and governance of processes in line with business requirements.
• Ensure there is adequate inventory for trade related activities which are expected to lead to achievement of targets are properly tracked.

Educational Qualifications   & Functional / Technical Skills

• Bachelor’s degree in business administration, Economics, Finance or equivalent
• At least 3 proven successful years of experience in sales with a combination of direct and indirect sales.

Relevant Experience (Type of experience and minimum number of years)

• Exposure to the Telecommunications Industry or FMCG environment.

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