Waitress

African Parks (AP)

VACANCY

Waitress

STATUS: One-year contract subject to renewal based on performance

African Parks (AP) is a not-for-profit organization that secures a mandate to conserve through Public-Private Partnerships with Governments and communities for the rehabilitation and long-term management of protected areas in Africa, and here in Malawi, AP has secured this mandate for the management of Majete Wildlife Reserve, Liwonde National Park and Nkhotakota Wildlife Reserve.

An opportunity has arisen for the post of Waitress tenable at Majete Wildlife Reserve in Chikwawa.

The Waitress will report to the Assistant Tourism Manager and Tourism Manager and will be responsible for assisting the tourism team in Waitress duties in the Tourism Department.

DUTIES & RESPONSIBILITIES INCLUDE (but not limited to):

  1. Cleaning front of house and all front storage facilities.
  2. Serving drinks and food to guest.
  3. Writing bills to guest.
  4. Arranging restaurant furniture.
  5. Setting meal tables
  6. Preparing and serving welcome drinks with towels (cold or warm towels depending on weather)
  7. Making sure the front of house is always clean tidy
  8. Cleaning the roof of the lodge for spiders at least once every month when there are no guests around.
  9. Greeting guests and taking drink and food orders
  10. Staying attentive to the needs of guests in the dining area
  11. Delivering food from the kitchen to the guests
  12. Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
  13. Following health code standards with regards to the handling of food
  14. Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris.
  15. Taking customer orders and delivering food and beverages
  16. Making menu recommendations, answering questions and sharing additional information with restaurant patrons
  17. Greet and escort customers to their tables and to their tents when required
  18. Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  19. Prepare tables by setting up linens, silverware and glasses
  20. Inform customers about the day’s specials

KNOWLEDGE, SKILLS & ABILITIES:

  • Must be a self-starter.
  • Excellent communication skills both written and spoken English.
  • Having proficient computers skills
  • Dependability and team player
  • Attention to details and passion for nature. Incumbents will be expected to have a keen understanding of core conservation business.

EDUCATION & EXPERIENCE

  • Malawi School Certificate of Education (MSCE)
  • Right to work in Malawi
  • Relevant Diploma
  • A minimum of a year’s experience working in the conservation lodge industry.

Special Conditions

African Parks is an equal opportunity employer.

Applicants should submit their CVs with a covering letter clearly stating how their skills and experience meet the requirements of the position.

At least three traceable referees should be included, but copies of certificates are not required at this stage. Applications should be emailed to recruitMalawl@africanparks.org by 16hrs00, 22nd July 2025. Only short-listed candidates will be acknowledged.

Should you not hear back from us within 2 weeks after closing date, please take it that your application was unsuccessful