IT Manager 

Job Position: IT Manager
Location: Lilongwe, Malawi
Department: Information Technology (IT)
Employment Type: Full-Time

About Alinate

Alinafe Online is your trusted private company for your 24/7 valued services in supply of goods, retail & e-commerce, marketing and community projects. At Alinafe, we are dedicated to leveraging technology to drive business success.

Our IT department drives operations by ensuring communication, security, and system optimization. We prioritize innovation, teamwork, and adaptability. Join us in our growth journey.

Alinafe IT Manager – Job Overview

Step into a pivotal role at the crossroads of innovation and business transformation. At Alinafe, we believe that technology is not just a backbone-it’s the driving force behind our growth and customer experience. We are searching for a visionary leader who thrives in the dynamic intersection of IT and E-Commerce, ready to architect robust solutions and empower teams for success.

Key responsibilities

• Manage Alinafe’s web-based and mobile IT E-Commerce infrastructure, networks, and operating systems to seamless functionality and best-in-class customer experience.
• Lead IT projects, coordinating internal and external stakeholders and ensuring timely, on-budget delivery.
• Develop and enforce IT policies, disaster recovery, and security protocols.
• Recruit, mentor, and support the IT team for optimal performance.
• Proactively resolve technical issues and minimize downtime.
• Identify and implement technology improvements aligned with business goals.
• Pro-actively suggest improvements that will have a positive impact on our business.
• Manage system upgrades, software updates, and compliance checks.
• Maintain IT documentation.

Qualifications and Skills

• Educational Background: A Bachelor’s degree or Advanced Diploma in Computer Science, Information Technology, or a related field is required.
• Technical Knowledge: Substantial experience with IT infrastructure, networks, operating systems, and cloud solutions.
• Problem-Solving Skills: Capability to address technical challenges and manage system updates efficiently.
• Proven Experience: Extensive experience in managing IT teams and hands-on implementing projects effectively.
• Project Management: Demonstrated proficiency in decision-making and coordinating complex initiatives.
• Business experience: Knowledge and/or experience in the e-commerce or consumer products industry is an advantage.
• Communication Skills: Ability to collaborate effectively with both team members and internal and extemal stakeholders.
• Leadership and Teamwork: Demonstrated ability as a proactive leader and team player.
• Relevant Certifications: Credentials such as ITIL, CompTIA Security+, or PMP are advantageous.
• Cybersecurity Expertise: Comprehensive knowledge of disaster recovery planning and security best practices.

How to Apply

Send your CV and Application cover letter to Managing Director, E-mail: info@alinafe.com with the subject IT Manager Application by 15th July, 2025.