Receptionist

Umodzi Holdings Limited (UHL)

EMPLOYMENT OPPORTUNITY WITH UMODZI HOLDINGS LIMITED

About the Company:
Umodzi Holdings Limited (UHL) is a prestigious domestic brand under the name ‘Umodzi Park Resorts’ (UPR), situated in the heart of Malawi’s capital city, Lilongwe. UHL is a 100% Government-owned company that boasts properties like the Bingu International Convention Centre (BICC), President Hotel, and the Presidential Village, which offers world-class accommodation and office rental facilities.

UHL seeks to urgently engage energetic, result oriented, suitable qualified Malawians to fill the following vacant position tenable in Lilongwe;

Job Title: Receptionist
Reports to: Front Office Manager

Role Overview:

The Receptionist will be responsible for efficient service to all guests in the Hotel to the required Standards, ensuring Guest Satisfaction and Profit Maximization.

Key Responsibilities:

  • Efficient check-in, Check-out
  • Handle guest reservations, room assignments and inventory updates,
  • Guest communication and Concierge services.
  • Financial and Administrative duties.
  • Upsell and revenue enhancement
  • Service recovery and quality assurance
  • Ensure Security privacy of guests.

Qualifications and Experience:

  • Diploma in Hospitality Management obtained at a Recognised School
  • Miniumum of 4star experience years in the same role.
  • Perceptual Organisational & Multitasking ability
  • Good interpersonal skills will be essential.
  • Knowledge of Opera would be an advantage.
  • Impeccable Communication (Verbal &Written)
  • Computer literacy

How to Apply:

Interested candidates who meet the above qualifications and experience are invited to submit their applications, including an updated resume with three traceable referees and a cover letter outlining their suitability for the role. Applications should be addressed to:

The Chief Executive Officer
Umodzi Holdings Limited
P.O. Box 31489,
Lilongwe 3, Malawi.
Email: recruitment@umodzipark.co.mw

Deadline for Application: 10th July 2025

Umodzi Holdings Limited is an equal-opportunity employer and encourages applications from all qualified individuals, regardless of gender, race, or background. Only shortlisted candidates will be contacted for further processing