Head of Human Resources, Organisation Development and Administration

Full Time

ActionAid Malawi

The Organisation:

ActionAid Malawi is a locally registered non‐governmental organisation under the Company’s Act 1984 as a company limited by guarantee and is affiliated to ActionAid International, a federation of national organizations working in over 45 countries in Africa, Asia, America and Europe regions. ActionAid International is a global justice Federation working to achieve social justice, gender equality and poverty eradication. ActionAid works to strengthen the capacity an active agency of people living in poverty and exclusion, especially women, to assert their rights.

Applications are invited from suitably qualified candidates for the position of Head of Human Resources, Organisation Development and Administration (HROD-A) tenable at its Head Office in Lilongwe to head the Human Resource and Administration Unit.

The Role:

The role of Head of Human Resources and Organisational Development (HRODA) is to provide strategic leadership and overall coordination and management of the human resources and organization development of ActionAid Malawi (AAM). The Head shall ensure development, implementation and alignment of human resources policies, procedures and systems for the ActionAid Malawi to the Country Strategic Plan, ActionAid Global HROD Framework and Standards and compliance with all local labour laws and other statutory requirements in Malawi. In addition, the Head shall be responsible for supervision of information technology, procurement and logistics functions in the organisation.

The Head of HRODA is expected to ensure strategic human resource management, organizational efficiency and effectiveness through participation in decision making, advising management and the board on the human resources, organization development, Information Technology and administrative issues in the organisation, communication and implementation of agreed upon decisions.

The Head of HROD/Administration is a member of the Country Leadership Team reporting to the Executive Director.

Roles and Responsibilities

  • Strategic Human Resource Management
    • Development, implementation and interpretation of Human Resource strategies, policies, procedures and systems that are consistent and in harmony with the Malawi labour laws, Global HR/OD framework and other AAM policies;
    • Formulation and implementation of human resource strategies and plans that are aligned to country strategy paper and priorities;
    • Management of manpower planning, recruitment, selection, induction, orientation, confirmation, promotion, disciplinary and termination processes within AAM;
    • Development and implementation of performance management systems for all staff in AAM including facilitation of performance appraisal, provision of feedback and initiation of corrective actions;
    • Formulation and implementation of remuneration strategy, policies and procedures including ensuring payment of salaries and benefits to employees, carrying out regular reviews to ensure external competitiveness and internal equity;
    • Development and implementation of employee welfare and wellness services including medical schemes, insurance, security, pension and work life balance;
    • Facilitation of training needs assessment, staff training and development;
    • Formulation and implementation of human resource information systems and ensuring accuracy, security and availability of information thereof; and
    • Implementation of global and regional HR initiatives including local and international initiatives in developing and improving gender equality within HR/OD systems.
  • Organizational Development
    • Promotion of AAM’s mission, vision, values, principles and culture within and without the organisation;
    • Development and implementation of an effective and efficient organizational structures that supports achievement of Country Strategic Plan and agreed AAM’s decision making, authority and accountability approaches;
    • Undertake continuous assessment of leadership, organizational and staff capacity and develop comprehensive staff development plan to ensure continuous staff development as well as provide corrective measures of any identified gaps;
    • Initiate, catalyse and/or facilitate change and transformation processes within the organisation programme, operations and development initiatives;
    • Development and implementation of programmes for full employee engagement and participation in implementing organisation strategies, plans and priorities;
    • Facilitate development and integration of country, functional and programme structures, operating frameworks, strategies, systems and plans;
    • Assessment of organizational, inter-organizational and intra organizational linkages and to facilitate development and implementation of change initiatives required to ensure harmony and operational efficiency;
    • Participate in the Accountability, Learning, Planning Systems (ALPS) processes as they relate to the country program e.g. Participatory Review and RPs, peer reviews, country appraisals;
    • Develop and implement programmes to enhance ability of the AAM and Partners to implement Country Strategy Paper and programmes;
    • Development and promotion of an organizational culture and climate that promote AAM’s values, behaviour and attitudes, ALPS principles within the organisation and its partners;
    • Handling of individual and teams conflicts and grievances within the organisation;
    • Ensure the required legal compliance on all statutory matters related to employees; and Implementation of global and regional OD initiatives in the organisation.
  • Administration, Procurement and IT
    • Overseeing formulation and implementation of policies, systems and procedures governing administration, procurement, IT, logistics and front office operations within the organisation in order to promote organizational efficiency and effectiveness;
    • Coordination of outsourced services;
    • Overseeing the provision of logistic services in the organisation; and
    • Availing necessary administrative requirements to every office.
  • Staff Management, Development and Performance Measurement:
    • Ensuring efficient and effective management of staff within the Function taking into account staff skills and leave allowance;
    • Undertake performance appraisal for staff in the Function and initiation of correction actions for identified gaps;
    • Undertaking training of staff within the Function;
    • Development of organizational wide performance measurement and impact assessment indicators; and
    • Participate in Board and committee meetings and give necessary support and information.

     Qualifications, Skills and Competencies

  • Have a Master degree in Organization development /Human Resource Management/Strategic Management or an MBA or its equivalent from a recognized University;
  • Have at least ten (10) years working experience in human resource management/ organisation development function in an INGO or a large organization of which at least five (5) years must have been at senior management position;
  • Is a member of relevant professional body e.g. IHRM, ICPS;IPMM
  • Has good knowledge of Malawi Labour laws and employee relations systems;
  • Proven experience in leading, supporting and motivating staff and teams.
  • Strong conceptual, analytical, written, presentation and negotiation skills;
  • Excellent management, leadership, planning and prioritization skills;
  • High degree of integrity, dependability and confidentiality.
  • Good interpersonal and communication skills coupled with ability to influence, negotiate, advice, mentor  and train;
  • Multi- tasking skills and ability to think strategically; and
  • High level of IT proficiency in use of MS Word, Excel, Access, Power-point, e-mail, DTP packages.

How to apply:

Interested individuals should apply to: The Executive Director, ActionAid Malawi, and P.O.Box 30735, Lilongwe 3, Malawi .Email: Recruitment.Malawi@actionaid.org. Submission should be made by 17.00hrs, 9th April, 2021.

ActionAid Malawi welcomes applications from all sections of the community and promotes diversity. All applications will be considered on their individual merit. An attractive compensation package will be offered to the successful candidate in line with ActionAid Malawi Pay and Benefits Policy. Suitably qualified Malawian nationals, especially women leaders, are encouraged to apply. Due to high volumes of applications received, we can only correspond with short listed applicants.

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