Workshop Receptionist

Full Time

Mike Appel and Gatto Limited

Mike Appel and Gatto Limited invites applications from suitable candidates for various vacancies that have arose within the company as follows

WORKSHOP RECEPTIONIST tenable both in Blantyre and Lilongwe

Reporting to workshop Manager/ Foreman

Key functions and responsibilities

  1. Receipt of vehicles for service and repairs
  2. Opening of job cards, recording of customer job requests, recording of vehicles details, customer details and contacts ie email, phone, twitter etc
  3. Maintenance and updating of customer records
  4. Follow up on customer vehicles and reporting back to clients on the vehicles status
  5. Booking of customers for service
  6. Making Customer service reminders
  7. Preparation and submission of customer quotations
  8. Making sure that all jobcards are closed ad are invoiced and delivered
  9. Report all customers queries to the workshop manager
  10. Making sure that the workshop work in progress report is ready by the end of every week in liaison with the workshop foreman to the workshop manager
  11. Any other tasks as assigned by the head of the department

Requirements and Experience

  1. Applicants must have experience of 1-3 years experience in a busy workshop
  2. Must have preferable a motor vehicle mechanic grade 1 or a certificate in business development or a vast experience in motor vehicle knowledge
  3. Must have excellent computer skill
  4. Must be a self starter and be able to work with minimum supervision
  5. The applicant must be willing to work at odd hours
  6. Applicants must be willing to upgrade themselves by going through various trainings

If you meet all the above requirements and would like to be considered for this position, please send your application enclosing an updated Curriculum Vitae with details of two traceable referees to:

The Chief Executive Officer
Mike Appel and Gatto Limited
P.O Box 5131
Email: /

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